Home / MTSS / MTSS-T1 / Use Calm Neutral Tone



Why should I do it?

  • It is a quick method to de-escalate a student
  • It keeps you in a calm state of mind
  • A student will take your lead in the way you speak

When should I do it?

  • When you are processing a problem with a student
  • When student is reluctant to follow your directives
  • When student is trying to verbally engage you in an argument

How do I do it?

  • This technique takes a lot of patience, support, self-control and self-talk
  • Be aware of your own physiological cues to getting angry, annoyed, offended, disrespected and frustrated
  • When you have those feelings/thoughts, say to yourself talk yourself out of losing your temper
  • Use “I” statements, ie: “I would like for you to make a choice between doing your work at your desk or at another desk” Rather than “you need to make a choice now about where you are going to do your work”
  • If possible, remove yourself from a tense situation before talking to the student to calm down
  • Always provide consequences to students in the most non-emotional state possible.